Shipping Policy

Last Updated: July 22, 2026

At Noorza, we are committed to providing a fast, reliable, and seamless shopping experience. We carefully process every order to ensure it reaches you safely and on time.

Order Processing

• All orders are processed within 24 hours after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been dispatched, you may receive shipping updates if available.

Delivery Time

We currently deliver across Saudi Arabia.

• Estimated Delivery Time: 2–3 Business Days

• Delivery times are estimates and may vary slightly depending on your location, public holidays, weather conditions, or courier operations.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before payment is completed.

Delivery Information

To avoid delays, please ensure that your shipping address and contact details are accurate and complete.

If the courier is unable to deliver because of incorrect information or the recipient is unavailable, delivery may be delayed or require an additional delivery attempt.

Order Tracking

Where tracking is available, shipping updates will be shared after your order has been dispatched.

Delays

Although we strive to deliver every order within the estimated timeframe, unexpected delays caused by courier services, weather, public holidays, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of delivery. Our support team will review your request and work to resolve the issue as quickly as possible.

Need Assistance?

If you have any questions regarding your order or shipping, our customer support team is always ready to help.

Thank you for choosing Noorza. We truly appreciate your trust and look forward to serving you.